Privacy Policy

At Flames & Fabrics (“we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our services.

By using our website or providing us your personal information, you consent to this Privacy Policy.

Who We Are :

Business Name: Flames & Fabrics
Address: 590 E Minnehaha Ave, Clermont, FL 34711, USA
Email: info@flamesandfabrics.com
Website: https://flamesandfabrics.com

We are an online retailer specializing in hand-carved candles, hand-stitched bedspreads, table runners, and other handcrafted home décor products.

Information We Collect:

We collect information to process your orders, improve your experience, and comply with legal obligations. The types of data we may collect include:

a) Personal Information

• Full name
   
• Email address
   
• Billing and shipping address
   
• Phone number
   
• Payment details (processed securely via third-party payment providers; we do not store credit card information)
   

b) Automatically Collected Information

When you browse our site, we may automatically collect certain information:

• IP address
   
• Browser type, device type, and operating system
   
• Pages visited and time spent on our site
   
• Referral sources (how you found our website)
   

This data helps us understand how visitors use our website and improve performance.

c) Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
   
• Improve shopping cart functionality
   
• Analyze site traffic and performance
   
• Display personalized promotions
   

You can manage or disable cookies in your browser settings. Some features may not function properly without them.

How We Use Your Information:

We may use your information to:

• Process and fulfill your orders
   
• Communicate order updates and respond to inquiries
   
• Send marketing emails or promotional offers (only if you opt-in)
   
• Improve our website, products, and services
   
• Prevent fraudulent transactions and ensure security
   
• Comply with legal or tax obligations
   

We never sell your personal data.

Sharing Your Information:

We only share information as necessary to operate our business:

a) Service Providers

We may share limited personal data with:

• Payment processors (e.g., PayPal, Stripe)
   
• Shipping carriers (e.g., USPS, UPS, FedEx)
   
• Website hosting or analytics providers (e.g., Google Analytics)
   
• Marketing platforms (for newsletters, if subscribed)
   

Each provider is required to handle your information securely and use it only for the intended purpose.

b) Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Your Rights and Choices:

Depending on your location, you may have the following rights:

• Access – Request a copy of the personal data we hold about you.
   
• Correction – Ask us to correct inaccurate or incomplete information.
   
• Deletion – Request that we delete your data (subject to legal or contractual obligations).
   
• Opt-out – Unsubscribe from marketing emails at any time via the “unsubscribe” link.
   
• Do Not Track (DNT) – You may set your browser to send a “Do Not Track” signal; we honor such settings where legally required.
   

If you wish to exercise these rights, please contact us at: [Insert contact email].

Data Retention:

We retain your data only for as long as necessary to:

• Fulfill orders
   
• Comply with legal, tax, or accounting obligations
   
• Resolve disputes or enforce agreements
   

When your data is no longer needed, we securely delete or anonymize it.

Data Security:

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.
However, no system is 100% secure — please use caution when transmitting personal information online.

Children’s Privacy:

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal data from them.
If we learn that we have inadvertently collected such information, we will promptly delete it in compliance with the Children’s Online Privacy Protection Act (COPPA).

International Users:

If you access our website from outside the United States, your data may be processed in the U.S. By using our site, you consent to the transfer, storage, and processing of your data in the United States, which may have different privacy laws than your country.

Third-Party Links:

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such websites.
We encourage you to review their privacy policies before providing personal information.

Email Communications and Marketing:

• You may opt-in to receive promotional messages.
   
• You can unsubscribe anytime by clicking the “unsubscribe” link in any email.
   
• Transactional emails (order confirmations, shipping updates, etc.) are necessary and cannot be opted out of.
   

Changes to This Policy:

We may update this Privacy Policy from time to time.
Any changes will take effect immediately upon posting the updated version on our website.
The “Last Updated” date at the top will indicate the latest revision.

Contact Us:

If you have questions about this Privacy Policy or your personal data, please contact us at:

Flames & Fabrics
590 E Minnehaha Ave, Clermont, FL 34711, USA
📧 Email: info@flamesandfabrics.com
🌐 Website: https://flamesandfabrics.com